Frequently Asked Questions

F.A.Q

Frequently Asked Questions

We use 2-man fibreglass Mohawk-style canoes.

From November to the end of March it can be very hot. (Over 40°C). A good hat, sarong and sunblock are imperative, as well as
plenty of drinking water. April, May, Sept and Oct should be a little cooler, however still be prepared for the sun. June, July and August, temperatures are usually in the 20’s during the day, with cooler temperatures from dawn to dusk. You will need to take precautions from the sun; however you will need warm clothes for the evenings. It can be colder during the day, so take a light windbreaker

It is not common, but it does sometimes rain. Most likely period for rain would be in the summer months (January to March).

The river is dam-controlled, so it flows throughout the year. However, as it relies on the RSA summer rainfall areas for its water, it should be at its highest in March/April.

We require a minimum number of 4 people to book you in. Visit this page for more information.

Our Base Camp is Approximately 10km from the Namibia border at Noordoewer – on the Namibian side.

Our Orange River Trips vary from 1-day trips to 5-day trips. Click here to see all our packages

Yes we offer discounts for a group of 14 people and above. Contact Us to find out more about group discounts.

The river is grade 1 and 2. This means nothing too big and scary. It is suitable for the entire family.

The guides allocated to your trip will have a lot of equipment to carry so they cannot fit an extra person in their boat. Should you feel you definitely need someone to paddle you down please inform us when you book so we can make the necessary arrangements.

No you don’t need any paddling experience. Your guides will give you a full briefing on how to paddle.

We generally allocate 1 guide to every 10 guests.

We do not advise taking children younger than 5 years of age.
There is no maximum age limit, though obviously you have to be relatively fit to do this trip.

There is a small private air strip, where a chartered plane can land. Immigration has to be done at Alexander bay.

There are flights to Springbok at times; however it is mostly for chartered planes. It is still a 1.5 hours’ drive to our camp. Vehicle hire in not easily accessible in Springbok.

Yes, however it is still a good 5 hours’ drive to our camp.

You will still have Vodacom reception at the border and in our base-camp. For the other networks there is no signal at base camp and very little at the border. Note that there is no pay phone available at the camp

They are open 24hrs a day – vehicle pay for motor cars, bakkies and minibuses are R371.00 (subject to change). Please click here to view the most recent Government Gazette General Notice as of 28 April 2023 containing prices.
Contact number for the border: 00264-63-297122

  1. Valid Passport. It has to be valid for 6 months from the exit date with at least 1 blank page.
  2. Visa if you are from Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Malta,
    Poland, Romania, China, Slovakia or Slovenia. This list can be updated at any time – please always check with the
    Namibia High Commission +27 (012) 481 9100 or visit https://www.visahq.co.uk/namibia/ and select your country of
    origin.
  3. Vehicle documents and Country sticker for vehicle
  4. All minors to have Unabridged birth certificates as well as Passports when travelling with both parents. If traveling with
    only one parent or guardian, they will also require an Affidavit from the absent parent/legal guardian. The affidavit is to
    be signed and stamped by a commissioner of Oaths. For more info please go to: https://bit.ly/2RdIKL7
  5. Please check with the border for any special health requirements or regulations regarding Covid. It is the customers
    own responsibility to be updated on these types of requirements.
    Vioolsdrift Border:                              Nakob Border:
    Namibian side
    Tel: 00264-63-297122                         Tel: +264(0)63 280 057
    Fax: 00264-63-297021                        Fax: +264(0)63 280 058
    South African side
    Tel: +27(0)27 761 8760                         Tel: +27(0)54 571 0008
    Fax: +27(0)27 761 8931                         Fax: +27(0)54 571 0009

If your vehicle documents are not in order you will not be able to cross the border. You have to have the following documents
available:

  • Valid Passport of driver
  • Valid driver’s licence
  • Certified copy of vehicle registration papers (The Chassis, engine number, trailer number, and license details will be checked by the police.)
  • Proof of ownership of the vehicle by owner or Rental Company
  • If vehicle is hired, you will need to have the Rental company contract documents with you
  • If the vehicle is still being financed, carry a letter of authority from the bank (must include dates of travel) together with
    the vehicle papers.
  • ZA sticker
  • Motor Insurance Certificate – this you will obtain at the Border. It will be valid for 30 days.

Yellow fever (if coming from an affected area)

Our camp has all the details of clients arriving. So you can just arrive, book in with the camp managers and enjoy the
surroundings.

You can lock your passport in your vehicle; all valuables are to be stored in your vehicle. Your vehicle keys can be handed in with the camp managers for safe keeping during your trip. Note that you will have to carry a certified copy of your passport with you on the river.

There are people at the camp 24 hours, however parking is at own risk. We do have shade, but not necessarily for everyone’s car

Yes, we have power points at most of the camp-sites. Please check with the camp managers.

Yes, We provide all meals for our Canoeing Trip participants, starting from the evening of your arrival until the morning of your departure.

Any special dietary requirements you may have should be specified clearly on your booking form when booking your rafting trip. We only cater for basic and vegetarian diets. For any other dietary need you are encouraged to bring your own preferred replacement products with. We will supply you with our detailed menu in order for you to gage what replacement products you will need to bring. We offer a discount of R200.00 per person with a dietary need we do not cater for.

Although the river water is clean, we do not recommend drinking it. We do recommend that you bring at least 2 liters of water per person per day.

We supply you with ice (non-consumable) to keep the contents of your cooler cold. At the resupply we will supply more nonconsumable ice. We do have consumable ice available at the camp. If you wish to have consumable ice delivered at the resupply point, please arrange for it with the camp manager. All ice sales are cash based only. Resupply not available for half day, 1 day, 2 day, 3 day and Family and Student special trips.

Basically any month that contains an R😀.  Best months would be September and October and also when the water is on a lower stable level for a long time.

Our offices are located at: 1 Friesland Street, Durbanville, Cape Town, 7550

Office Hours: Mon – Fri 09am to 2pm

Sat & Sun – Closed

Trip Queries

On the arrival evening after dinner (served at about 7pm) we will have a packing speech to explain how to pack your personal items and luggage in your barrel (60 liter capacity) as well as what liquid refreshments you may/can take on the river (no glass allowed). Then there will be time for questions – thereafter we will retire for the evening. The next morning, after breakfast, we will have the safety talk. We will explain how to paddle, what to do if you capsize and how to be safe in the rapids. Thereafter you will begin your adventure on the river.

Yes, you will need: Plate / mug / knife / fork / spoon

During the summer most people do not take a tent, however we recommend that you do due to unforeseen weather and bugs. There is room for a small 2 man tent in your boats. During the winter it is highly recommended you take a tent, as the early mornings can be quite chilly

Each trip takes a portaloo on river with them. This will be set up each night, and we use a paddle to indicate whether it is engaged or not. This will be explained to you upon arrival.

VIDEO Link of Portaloo: https://www.youtube.com/shorts/KSH0efm2HF0

At our camp you are welcome to pitch your tent on our lawns. You can also upgrade to one of our en-suite chalets at an additional fee, please feel free to enquire. When you are on the river, you will sleep in the open on the river beds. Due to the wilderness nature of the trip there are no permanent structures at any of the campsites along the river.

View our kit list page for the full detailed list of things you can bring along with you on a Canoeing Trip.

When you are at the base camp on the first night or when you return from your trip you can have a shower in our communal bathroom showers or in the en-suit chalets (if you upgraded). Whilst on the river you are welcome to bathe, using only biodegradable soap, in the river.

You carry all your own gear in your boat with you, on the evening of your arrival you will receive a packing speech from your guides to inform you on how, what and where to pack.

We will provide you with a 60 litre barrel to share between 2 people. These barrels are waterproof as long as they are closed properly. The guides will give you your barrels on arrival and explain to you how to close them & secure them to your boat.

All our lead guides are qualified in first aid, and carry a first aid kit with them.
In the case of an emergency, as with any wilderness adventure, the guide will have to make his way to a phone and call for assistance from there.

Each boat has a cool box with a capacity of approximately 52 cans (48 liters), with which you can carry enough cold drinks and your beers for the duration of your trip. The exact dimensions are: 290mm(w)x 520mm(l)x 280mm(h). Note that you will need to keep space for ice in the coolers to keep your drinks cold. If arranged at camp, then at resupply additional drinks can be brought to you. Please enquire at camp.

This really depends on the group. Some people paddle a lot faster than others. However in general you will paddle for about 6 hours a day. 3 hours in the morning and 3 in the afternoon. NB: Please note that these paddling times may vary dependent on water levels and cannot be guaranteed.

Again, this depends very much on the group and water levels. Your guide will decide when to stop. Generally lunch will be served between 12 midday and 2pm. There are too many variables to give an exact time, such as group size, the time everyone gets up in the morning, if the group wants to float or paddle hard, etc.

Yes you do. The scenery is fantastic throughout the entire trip.

You will see plenty of birdlife and perhaps Vervet monkeys or baboons. There are mountain Zebra, small buck and leopards in the mountains; however it is highly unlikely that you will see them.

We will pick you up at the take out point and transport you back by bus to our base camp.

Canoeing is a sport or activity which involves paddling a canoe with a single-bladed paddle.

read more here

Canoes and kayaks are commonly confused by a lot of people.

Essentially, a paddler in a canoe uses a single-bladed paddle to push the boat forward while in a kayak, a double-bladed paddle is used to push the blade through the water on alternate sides, read more here

In addition to being a fun sport, it is also a very healthy water sport read about the health benefits of Canoeing here.

Yes, the minimum age is 5, but all children under the age of 18 must be accompanied by a parent or guardian when paddling.

Please note that all children under the age of 18 need an Un-bridged birth certificate to cross the border.

Our base camp is located on the river banks of the Orange River in Richtersveld, just 10 km from Noordoewer. It is on the Namibian side of the border. So please do not that you will require a valid passport  (passport needs to be valid for a period of 6 months from date of return)

Yes you can carry liquids. We will provide you with a 60 litre barrel  to put your liquids while you are on the river

If you are satisfied with the service of your guide, you are most welcome to tip them if you want to.

Yes! Come along with us on our next Orange River Trip! You’re never be too old for a little adventure! All you need is a sense of adventure!

Visit this page and select the Canoeing Package you would like to book. Select the date you would like to book + the number of people and then, pay the prescribed R1000pp deposit using either EFT or Payfast. Please note that there is a 5% surcharge if you pay using Payfast.

Once you complete the booking process and pay the deposit fee, our Operations Consultant will contact you via email to finalise your booking.

South African Passport Holders do not require a visa to cross the Namibian Border.

Absolutely! All our Canoeing Trips are suitable for beginners, so prior experience in canoeing is not necessary. Our guides will teach you how to paddle and assist you every step of the way.

Yes, your passport will be required to cross the Namibian Border. No one will be allowed across the border without a valid passport. Passport must be valid for at least 6 months.

It is important that you put on light and comfortable clothes. Wear something that will stay on your body and feet and grip well in wet conditions.

To see kit list please click here

Yes, we do not have drinkable water at our base camp or at the river so we advise you to carry lots of water. 

Please ensure you have a minimum of 2 litres of water per day. 

Absolutely! You can bring beverages like cooldrinks and alcoholic drinks but it must be in cans, plastic or box containers as glass is not allowed on the river. We do recommend that you freeze some of your drinks before you arrive at the base camp, then place your frozen drinks in a cooler box.

We recommend that you book earlier to avoid disappointment

We currently have a Cash-Only, limited bar (no credit or debit card facilities at our base camp)

Have More Questions?

Get In Touch!

The frequently asked questions page may not have answer all of your questions, so contact us for further assistance.

Send Inquiry

These prices are valid for 2025, if you pay a deposit of R1000 per person before the 30th of November 2024.

* Adults R 1 500
* Students (u/23) R 1 250
* Children (u/18) R 1 000
* Children (u/12) R 750

* Adults R 2 125
* Students (u/23) R 2 000
* Children (u/18) R 1 875
* Children (u/12) R 1 625

* Adults R 4 250
* Students (u/23) R 4 000
* Children (u/18) R 3 750
* Children (u/12) R 3 250

* Adults R 4 500
* Students (u/23) R 4 275
* Children (u/18) R 4 000
* Children (u/12) R 3 500

* Adults R 4 750
* Students (u/23) R 4 500
* Children (u/18) R 4 275
* Children (u/12) R 3 750

* Adults R 5 000
* Students (u/23) R 4 750
* Children (u/18) R 4 500
* Children (u/12) R 4 000

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